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Common Queries

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Faq For Cosmetic Products

1
What types of essential oils does Himoita offer?
Himoita offers a wide variety of essential oils, including lavender, eucalyptus, peppermint, tea tree, and more. Our oils are 100% pure, natural, and extracted from high-quality plant sources.
2
How do I use essential oils with a diffuser?
To use our essential oils with a diffuser, simply add a few drops (3-5) of your chosen oil to the water reservoir of your Himoita diffuser. Turn on the diffuser and enjoy the aromatic benefits!
3
Are Himoita essential oils safe for skin application?
Yes, our essential oils can be applied to the skin, but we recommend diluting them with a carrier oil (such as coconut or almond oil) before direct application to avoid skin irritation.
4
What are the benefits of using Himoita essential oils?
Our essential oils provide various benefits such as relaxation, stress relief, improved sleep, enhanced mood, and support for respiratory health. Each oil offers unique properties to address specific needs.
5
What is the best way to clean my Himoita diffuser?
To clean your diffuser, unplug it and empty the water. Use a soft cloth with a mild detergent to clean the inside, then rinse thoroughly. Regular cleaning helps maintain the efficiency of your diffuser.
1
How long do essential oils last in a diffuser?
The diffusion time depends on the water capacity of the diffuser and the oil concentration. Typically, Himoita diffusers run for 4–8 hours per fill, with the fragrance lasting throughout the session.
2
Are Himoita products eco-friendly?
Yes, Himoita is committed to sustainability. Our essential oils are derived from natural sources, and our diffusers are designed to be energy-efficient and environmentally friendly.
3
Can I use Himoita essential oils during pregnancy?
We recommend consulting a healthcare professional before using essential oils during pregnancy. Some oils may be safe, but it's essential to use them with caution.
4
Do Himoita diffusers come with a warranty?
Yes, all Himoita diffusers come with a one-year warranty. If you experience any defects or malfunctions, please contact our customer service team for assistance.
5
Does Himoita offer bulk or wholesale purchasing?
Yes, Himoita offers bulk and wholesale options for businesses. Please get in touch with our sales team for more details on pricing and customization options.
6
What should I do if my order is damaged or incorrect?
If your order arrives damaged or incorrect, please contact our customer support team within 48 hours of delivery. We will assist with a replacement or refund as needed.
7
What is Himoita's return policy?
We offer a 30-day return policy on most items. Products must be unused and in their original packaging. Please contact customer support for return instructions.
8
Does Himoita offer discounts or promotions?
Yes, we regularly offer discounts and promotions on our products. Subscribe to our newsletter or follow us on social media to stay updated on our latest deals.
1
What are the shipping options available at Himoita?
Himoita offers various shipping options, including standard and express delivery. Shipping times and rates will vary depending on your location and chosen method.
2
How long does it take to process my order?
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with shipping details.
3
How can I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package through our website or the courier’s site.
4
Does Himoita offer international shipping?
Yes, Himoita offers international shipping to many countries. Shipping fees and delivery times may vary based on the destination.
5
What payment methods does Himoita accept?
We accept multiple payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and UPI payments for domestic customers.
6
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information. All transactions on our website are processed securely to ensure your data is safe.
7
Can I change or cancel my order after it's placed?
If your order has not yet been processed, you may change or cancel it by contacting our customer service team. Once the order is processed, changes may not be possible.
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